Frequently Asked QuestionsLifeWalk Runner

How do I register for LifeWalk online?

How do I create and register my own team?

What does the registration fee include? Is a portion of the fee a donation?

I forgot my username & password. How can I find out what they are?

How can my friends and family donate to my page?

How can I see who has donated to me?

Why aren't all my donors displayed on the 'Honor Roll'?

What does Prism Health North Texas do with the donated funds?

How can I add my Team's fundraiser to the Events Calendar?

Where should I mail my donations if paying by cash or check?

 

How do I register for Prism Health North Texas LifeWalk online?

Visit www.lifewalk.org and select the button that corresponds to how you would like to register - Join as an individual (not associated with a team), Join a Team, or Form a Team (for Team Captains). When prompted, either create a username and password, OR if you have participated in LifeWalk before, select "Returning participant" to use your previous year's username and password. If you do not remember your password, you may reset it.

How do I create and register my own team?

Visit www.lifewalk.org and select the "Form a Team" button on the left hand side. If you have participated in LifeWalk before, select "Returning Participant" and either login, or reset your password if you do not remember it. If your team is associated with a company, either select a company in the drop down menu, or create your company by typing it in the box when prompted.

What does the registration fee include? Is a portion of the fee a donation?

Register as a "LifeWalk" and your $40 registration fee names you as an official LifeWalk participant! At the time of registration you may either pay your fee online with a credit card,or you can select the "Pledge" option to pay or raise $40 by the day of the event. This $40 also includes an official LifeWalk t-shirt to be given to each official participant on the day of the walk. An additonal donation is not included in the LifeWalk Registration Fee.

I forgot my username and/or password.

To reset your username and password, select the "login" button on the upper right hand side of the website. Then select "Forgot username and/or password." Follow instructions to reset your password. If these attempts fail, please contact LifeWalk at 214-521-5191 or info@lifewalk.org to manually reset your password.

How can my friends and family donate to my page?

Your donors can always visit www.lifewalk.org and select "Search for participant" - a list will appear and they can select your name to donate. Make it even easier on your donors by creating a "friendly url" that will go directly to your personal giving page! (ex: www.lifewalk.org/goto/yourname) To do this, login to your participant center and select "Edit Personal Page." At the top, you will see a link that says "Edit URL settings", Type in a friendly URL for your page. Give this to friends and family so they will be automatically directed to your page to give! Cut and paste it into emails, or post it on Facebook and/or Twitter!

How can I see who has donated to me?

Login to www.lifewalk.org and visit your Participant Center. Select the third tab labeled "Progress." At the bottom of this page, you will see your donor list.

Why aren't all my donors displayed on the 'Honor Roll'?

Some donors wish to remain anonymous. Donors have the option to select whether or not they would like their name shown on the Honor Roll scroll at the time of their donation. To see your full report of donors, please visit your Participation Center and select the "Progress" tab.

What does Prism Health North Texas do with the donated funds?

All funds from LifeWalk help support the thousands of men, women, and children affected by HIV/AIDS in the Dallas Metroplex. Your donations provide medical treatment, case management and prevention services for those in need. Official Partner Agencies of LifeWalk will receive 85% of all funds raised by their organization to further their investment in Dallas HIV/AIDS initiatives.

How can I add my Team's fundraiser to the Events Calendar?

Prism Health North Texas LifeWalk wants to be able to advertise all of our team's great events! Simply email info@lifewalk.org with the event information (date, time & location) and a picture, if available, to use for the "Upcoming Events" portion of the website. We will also feature these on our LifeWalk Facebook and Twitter pages.

Where should I mail my donations if paying by cash or check?

To ensure that each donation is attributed to your fundraising efforts, please clearly mark the Walker or Team name under which the donation should be included. Please mail all cash/check donations to:

Prism Health North Texas LifeWalk
Attn: Marketing & Development
351 W. Jefferson Blvd, Suite 300
Dallas, Texas 75208

Is your question not reflected above?

Contact info@lifewalk.org for the answer!

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